ET offers its clients Contact Management Services that are catered to clients business driven approach and strategies. Capability to support customers by effectively managing multiple customer access channels including the Telephone, Web self-service, e-mail, Chat and IVR.
ET offers its clients Contact Management Services that are catered to clients business driven approach and strategies.

Capabilities

• Multilingual & Multicultural
• Efficient customer oriented and computer efficient operators who are equipped to handle all types of customer calls using latest CRM Packages
• Inbound Calling
• Sales Support Helpline
• Customer Service Helpline
• Telemarketing-Advertising Response
• Customer Care Helpline
• Complaint Recording and Handling

Being a distant customer, it would be a great idea if you have your own offshore dedicated product delivery team at a genuine cost. You must be willing to fetch great development benefits of your own team but, without the difficulties of managing it. ET has brought this idea into reality for many of its offshore clients globally by setting up offshore development center that offers enormous benefits and gives them an advantage to access state-of-the-art development facilities with skilled resources.
Your dedicated offshore team is a competent group of software professionals who are assembled by ET to your unique IT and business requirements in our offshore development center, and availed to you for a fixed monthly cost. This team is actually a virtual extension of your in-house staff that understands your business and recognizes how to rapidly act in response to your needs. We create an extremely talented and experienced team provided with all essential infrastructure and logistics in an offshore development center. We work taking a level headed approach either by.

Capabilities

• Using your methodology or
• Provide our own methodology backed by our 6 years extensive software development experience or
• Integrating both or multiple methodologies to develop world class solutions for you

Together with updated and modern communication and security systems, we also invest in setting up pool of additional resources that can be used to enhance the team at any time in future.

Major Benefits of Dedicated Offshore Team:

• Cost advantages compared to on-site teams
• On time and quality deliveries of projects
• Access to diversified pool of expertise
• Direct control over the entire process
• Abridged development time
• Rapidly scaled-up operations

Internet search-engines are the primary vehicle by which consumers search and find what they are looking for. The undeniable popularity and efficiency of using search-engines to find products or services demands that a business develop an effective search-engine marketing strategy, which includes both professional Search Engine Optimization and paid search or PPC Management. Unlike e-mail advertising or banner placements on replica watches high-traffic websites like YAHOO, MSN or AOL, search-engine traffic tends to be highly qualified since the content of your website determines your ranking. Therefore, you have the ability to control the kind of traffic that is generated from search-engines. One of the primary components of an effective search-engine marketing strategy is a well managed pay-per-click (PPC) program. An equally important strategy for increasing quality website traffic, sales, and leads is through ethical search-engine optimization. Search-Engine Optimization is the process of designing and structuring a web site in such a way as to rank high in search-engine results. Unlike paid search-engine placements that typically appear as "sponsored listings" at the top or side of a search results page, "organic listings" appear in the body of the search results page and are ranked based upon complex ranking systems or algorithms, which are uniquely determined by each particular search-engine. Organic listings typically make up the majority of the search results page and can be ethically manipulated by experts through proven search-engine optimization techniques.

ET offers world-class and timely software maintenance and support service packages. As business enterprises venture to integrate their business and IT strategies, our maintenance and support services can help them to achieve their business goals and objectives, by providing on-time support and value-added maintenance services. We maintain and resolve the software systems and keep them functional to address new opportunities and business needs, once they become an essential part of a client's omega replica watches business. The timely and cost-effective maintenance services at ET include critical aspects of planning for post delivery operations, supportability and logistics determination. ET has expertise in the areas of database migration, version upgrade, language migration, functionality upgrades, re-engineering and porting. The software maintenance and support services at EMMANUEL Technologies can be broadly categorized as :

Corrective:

We employ corrective maintenance to remove errors and bugs, ranging from misspelled words in your software interface to incorrect algorithms in your product. Generally, we correct

• Design errors
• Coding errors
• Logic errors

Adaptive:

Adaptive software maintenance entails changes related to your application's operating environment. These modifications may consist of

• Incorporating new operating systems
• Hardware configuration changes
• Regulations & Localizations alterations
• Changes in data format
• Modification of supporting utilities

Perfective:

We provide various perfective maintenance services that may include all changes & modifications, deletions & insertions or extensions & enhancements in the existing software to address the escalating needs of the clients. Perfective maintenance at ET can improve

• Maintainability
• Performance and
• Other attributes

The software maintenance service at ET can minimize your software down-time, as our solutions maintain an average availability of 99.9%. This can translate to no more than 17.5 hours downtime per year for maintenance related procedures and issues. We assume complete responsibility for the maintenance and support of any software solution and provide reliable software infrastructure for the business of each of our customers.